AT THE ELBOW SUPPORT
Mondo Tech At-the-elbow support services are designed to provide hands-on assistance and guidance during the EHR implementation process, ensuring a seamless transition for your healthcare organization. Our team of experienced professionals will be there every step of the way to support your staff and minimize any disruptions to your workflow. Here are some key features of our at-the-elbow support services:
On-site assistance
Our team will be physically present at your healthcare facility to provide immediate support and guidance to your staff as they navigate the new EHR system. We will work side by side with your team to address any questions or issues that may arise in real time.
Customized training
We understand that each healthcare organization has unique needs and requirements. Our at-the-elbow support services include customized training sessions tailored to your specific front office workflow and processes, ensuring that your staff is fully prepared to use the new Electronic Health Record (EHR) system effectively.
Troubleshooting & problem-solving
We believe ATE support should be equipped to handle technical issues or challenges that may arise during the EHR integration process. We will work together to troubleshoot problems quickly and effectively to minimize downtime and keep your operations running smoothly.
Ongoing support
Extend beyond the initial implementation phase. We will continue to provide ongoing in person or remote assistance to ensure that your staff is able to maximize the benefits of the new EHR system and address any evolving needs or challenges.
By leveraging our at-the-elbow support services, you can streamline the EHR integration process and ensure a successful transition for your healthcare organization. Contact Mondo to learn more about how we can help you achieve seamless EHR integration and enhance the efficiency of your operations.